Wireless Battery CCTV Kit

User Manual (A031-V4.0) for the Hiseeu Wireless Battery CCTV Kits. Suitable for the Hiseeu WK-4C40-AT / WK-4C70-1T / WK-4TD504-AT and WK-10V-4HDC47-AT / WK-10V-4HC70-AT / WK-10V-4TD403-AT systems.

Statement

The quick user manual will introduce most of the functions of the system. This user manual may contain inaccurate content due to hardware and software upgrades. For the latest user manual, please email [email protected] to get it.

Safety Caution

• Please do not put any fluid container on the product.
• Please use the product in a ventilated environment and prevent blocking the vents.
• Please use the included power supply with the product to prevent damage to the product.
• Please use the product under its standard working temperature and humidity (advised in this manual or distributor's website).
• Dust on the PCB may cause a short circuit. It is suggested to clean the dust on the PCB timely to make the product work properly.
• Please obey the regulation and policy in your country and area during the installation of this.

Out of Box Audit

After receiving the product, please check all products according to the distributor's package, including information. If the product is missing or damaged, please contact the seller directly.

• WiFi NVR ×1
• DC 12V 2A power supply (for NVR)
• USB power supply (for camera)
• Battery Camera (Model 1 / Model 2 / Model 3 / Model 4)
• HDMI Cable
• Network Cable
• USB Mouse
• Screw bag (for 1 PC)

WK-4C40-AT / WK-4C70-1T / WK-4TD504-AT

NVR Ports

1. Antenna port: Dual antennas expand the WiFi range.
2. WAN port: Connect the NVR to the Internet.
3. TF card slot: TF card interface.
4. HDMI interface: Connect to high-definition TV.
5. USB port: Connect mouse and flash drive.
6. Power supply: DC power input (12V 2A).
7. RESET: Press and hold for 3 seconds to reset (clear the password, network and other settings; this does not clear the camera channel — release the button and restart to take effect). Continue to press the reset button for 10 seconds to restore to factory setting (clear the password, including all settings, such as camera channels and so on).

Bullet Camera

1. WiFi antenna: WiFi connection with NVR.
2. USB Port: 5V USB power adapter.
3. Reset Button: Pair the new camera with NVR.
4. Power button: Long press the button to turn on/off the camera.

Solar Pan/Tilt Camera

1. USB Port: 5V USB power adapter.
2. Reset button: Turn on the bottom of the camera and long press the reset button for about 5s.
3. Power button: There is a power switch button for the camera on the solar panel.

WK-10V-4HDC47-AT / WK-10V-4HC70-AT / WK-10V-4TD403-AT

10-inch NVR Ports

1. Antenna port: Dual antennas expand the WiFi range.
2. WAN port: Connect the NVR to the Internet.
3. TF card slot: TF card interface.
4. HDMI interface: Connect to high-definition TV.
5. USB port: Connect mouse and flash drive.
6. Power supply: DC power input (12V 2A).
7. RESET: Press and hold for 3 seconds to reset (clear the password, network and other settings; this does not clear the camera channel — release the button and restart to take effect). Continue to press the reset button for 10 seconds to restore to factory setting (clear the password, including all settings, such as camera channels and so on).

Dome Pan/Tilt Camera

1. WiFi Antenna: WiFi connection with NVR.
2. USB Port: 5V USB power adapter.
3. Reset Button: Pair the new camera with NVR.
4. Power Button: Press the button to turn on/off the camera.

Solar Panel Installation Steps

1. Rotate the panel to calibrate the compass, tilt the panel upward 45° to capture maximum sunlight.
2. Fix the camera accessory in the proper position, then fix the camera onto the accessory.
3. Connect the power cable of the solar panel to the camera USB port.

Hard Drive Installation

1. Open the hard disk cover on the back of the chassis and remove the cover.
2. Align the hard disk socket with the wiring port on the NVR, insert the hard disk, and pay attention to the direction of the hard disk.
3. Align the hard disk with the hard disk socket and push it to the left to fix the hard disk.
4. Close the hard disk cover.

10 inch NVR

1. Unscrew the 4 screws on the cover.
2. Connect the 2 HDD cables to the HDD, screw the HDD, with cover.
3. Close the hard disk cover.

System Installation

Connect the system as shown in the steps below:

1. Connect the NVR with the HDMI cable to your HDTV or computer monitor. Please note that laptops and all-in-one computers are not supported, because both are output. The 10-inch system does not need to connect with an extra monitor by HDMI cable.
2. Plug the mouse (included) into a USB port on the back of the NVR. Then you can log in to the system. In the OS you can find the fullest functionalities including live view, record, playback, video backup and all settings.
3. Connect one end of the network cable to the WAN network interface on the NVR rear panel, and the other end to the home router or network access point. You can also connect to a WiFi network without connecting the network cable.
4. Plug the NVR to power (use the bigger 12V 2A power adapter).
5. Turn on all your cameras. For your first time of use, please fully charge the camera with the DC 5V power adapter for about 12 hours.

Setup Wizard

After powering on, please follow the steps of the setup wizard to complete the settings.

1. The system provides multiple languages to choose from; you can select Chinese, English, Spanish and so on.

2. Click Next Step to connect your home WiFi. Click Wireless network settings; the NVR will automatically search for WiFi near your home. Select your home WiFi, input the password, and click Connect.

3. It means the NVR has successfully connected to the Internet if it displays Healthy Network. Then click Next step.

4. Turn on the Automatically set time option. If the time is incorrect, please manually select your time zone.

5. Check whether the NVR recognizes the hard drive. If it is not recognized, the HDD information will not be displayed. You can refer to the FAQ Q6 to troubleshoot.

6. In the next step, after the cameras are turned on, the NVR will be paired with the camera automatically without manual addition. You can check whether all images have been displayed on this interface.

7. The last step is to set up a password for your system, then click Next Step. Finally, click Done.

8. You can scan the QR code to download the app and remote view.

App Remote View

Scan the QR code below to download the App, or search "EseeCloud" on the App Store or Google Play. For a detailed walkthrough, see the EseeCloud App User Guide.

Register Account and Log In

1. Go to the login interface, click "phone number".
   • a. Choose the region code and input phone number.
   • b. Manually press and hold the tennis ball, drag it to the red dot, and then drag it to the tennis racket to go to the next step.
   • c. You will receive a verification code; input the verification code.
   • d. Input the code and register successfully.
2. Account: Register an account with your phone number or email to log in.
   • a. Click "Register".
   • b. Register with your phone number/email, and click "Confirm".
   • c. Manually press and hold the tennis ball, drag it to the red dot, then drag it to the tennis racket.
   • d. Next, you will receive a verification code. Input the verification code and set up your password. Then click "Confirm" to finish.
3. Quick Login: After your first log in, the app will automatically recognize your phone number; next time you can choose "quick login".
4. More login method: You can log in via WeChat, Google or Line account.

Add Device

Scan to add: On the NVR's left bottom corner, you will see a QR code icon. Click on this to show up your device Cloud ID and QR code. When your cloud ID shows online, you can scan the code to add to your phone. If it shows offline, please check your network.

1. Click "Add camera" on your EseeCloud app.
2. You will see different ways to add your system. Please choose "Scan to add". (Bluetooth connection is designed for a single battery camera.)

Add device by manually entering cloud ID:

1. Click "+ device" on the EseeCloud app, click "Add manually", input the cloud ID and NVR password you set.
2. Set the device name, click "Confirm", then complete.

Menu Option

Right click your mouse; you will see the main menu option.

• Split screen: Change the view state; you can choose to view multiple or single cameras.
• Playback: Enter the video playback interface to play the recorded video, and you can click "Export Video" to download the record via flash drive.
• Camera: View the settings related to the added camera, such as set up record plan, motion detection and add extra camera etc.
• System Setup: Manage all system settings.
• Channel Sort: Adjust the camera channel sorting order.
• Diagnostics: Diagnose camera status, signal and firmware version.
• Network: View your devices network connection.
• Log down: Logout, restart, shutdown functions.

Split Screen

Change the status of live view. Supports x1 view, x4 view, x6 view, x8 view, x9 view, x10 view.

Playback

Right-click on the video preview interface and enter the playback interface. It will automatically start retrieving the video of the day (default video playback). Select the video playback type (video playback or smart playback), select the date and channel, and select the recording type (movement, timing, humanoid), and the recording will be retrieved in real time.

Button description:

1. Play in full screen.
2. Switch between 1 and 4 channels.
3. Turn on sound.
4. Play/Pause.
5. Fast forward 2 times, 4 times, 8 times.
6. Timeline: You can click 24H, 1H, 30M in the lower left corner to switch the unit of the time axis. In the area with the video time axis, click the left mouse button to start playback from the click time.

Al playback: Click "Al Playback" option on the right upper corner and select the options of human shape, and mobile recording to View only the corresponding type of video clips. SD card video recording does not support intelligent playback.

All recordings: Click on all recordings to display the required recording clips of the current channel, and you can select the recordings in the corresponding time period to play.

Download Record

1. Insert a FAT32-format Micro SD card to back up videos, which is easy and convenient in the video playback interface. Select the channel window that needs to be backed up → click the backup Video button in the lower right corner → select the export folder → click export.
2. You can take out the hard disk from the NVR and then put it into your computer.
3. Please download the backup software: http://download.dvr163.com/tool/DiskBackup.rar — that you can back up the file.
4. You need to download the player on your computer: http://download.dvr163.com/tool/Video-player%20.zip — that you can play it.

Camera Setting

1. Camera setup

• The pencil icon: To better distinguish where each camera is installed, you can set a name for each camera. Click this icon to name the camera.
• The trash icon: Delete camera.

• Camera Advanced Setup (gear icon): Regularly update the channel image of the battery camera after it is turned on.
• Camera upgrade (upload icon): Select the camera you want to upgrade; you can select "Online upgrade" or "USB Upgrade".

Add camera: After resetting the camera, click add camera; the NVR will search the camera automatically.

Within 1 meter of the camera, turn on the power of the camera. After the camera has started up, please press and hold the Reset button to reset the camera (for devices with network ports, please use a network cable to connect to the NVR's network).

Manually: You can see the camera IP address on this interface.

Click the Edit icon; you can see more information of the camera.

2. Setup Record Plan

There are three recording modes to choose from.

• Best power saving: When an event is detected, recording a small snippet video. Allows you to change the recording duration and the sleep duration after each recording. Recording duration: allows you to select 5s, 10s, 20s and 30s.
• Best recording: When an event is detected, continuous recording until the end of the event.
• Keep recording: Uninterrupted recording. When the battery level drops below 50%, it automatically switches to the Best recording mode. When battery power increases to above 80%, it resumes Keep Recording. This mode consumes faster power and is suitable for connecting to a power source.

Recording only humanoid images: To reduce false motion detection playback.

3. Motion Detection

Click "Intelligent detection alarm settings" on the camera settings interface; you can set up motion detection.

• A. Custom detection area: Set the motion detection area. If you get many motion detection notifications, please narrow the area. By default, all areas are selected (shown in red color).
• B. Sensitivity: If you get many motion detection notifications, select lowest; for less motion detection notifications, select higher.

Battery cameras support sound and light alarm. When the camera detects motion, it will make an alarm sound and open the floodlight at night.

• C. Sound alarm: Enable it when motion detection happens; the camera will prompt a sound to scare the intruder. Only two-way-audio cameras support this function.
• D. Spotlight alarm: Enable it when motion detection happens; the camera floodlight will turn on to scare the intruder. Only spotlight/floodlight cameras support this function.
• E. Push notification:
  • APP: The system will push a notification to your mobile phone. But you need to add the device to your phone first.
  • Email settings: The Email function gets the error and motion detection from the NVR; it only shows a message, doesn't come with a picture. Before setting the email, log in to your own email box to enable IMAP and SMTP. (Note that Gmail mailboxes currently do not support setting mailbox alarms due to permission issues.)

• F. Alarm period settings: You can set different alarm time periods to reduce the time of frequent alarm.

After setting up the camera, click "Copy camera settings"; you can directly copy it to other cameras, which is very convenient. On the left side of the channel, select the cameras which you want to set the same as others.

System Setup

1. General setup

• Language: Set up the system language.
• Resolution: This is the monitor resolution; the default better resolution is 1080p.
• Audio output mode:
  • HDMI mode: The sound is directly transmitted to the monitor through the camera, and the sound is played through the TV monitor.
  • Speaker: Directly transmit to NVR and play sound through NVR.
  • HDMI+Speaker: NVR and monitor play sound at the same time.
  • Disable: Only images, no sound.

2. Date and Time

• Automatically set time: When the system connects to the network it will automatically use your local time.
• Time Zone: Find your city time zone to input the correct one.
• Daylight Saving Time: Open this option, and you can set the start time and end time of daylight saving time according to the local time.

3. Network

Connect to router (wired): When you connect the NVR to your router via network cable, you can check whether it is successfully connected on this interface.

• DHCP: Adaptive local network.
• IP address: NVR IP address (according to your router change to the same, the first 3 numbers should be the same; the last one can't be the same; otherwise wise it will show IPC conflict).
• Gateway: Use router Gateway.
• Netmask: 255.255.255.0, no need change.
• Preferred DNS: Suggest use 8.8.8.8.
• Alterable DNS: Suggest use 114.114.114.114.
• Network status:
  • Healthy network: Network connect successfully.
  • Gateway Unreachable: Means NVR IP gateway and IP address not the same as your router. Click DHCP, will get static, then find your router correct IP gateway, such as 192.168.1.1, then NVR IP address should be 192.168.1.*** which can't be the same as your router. (Request DNS Error: disable DHCP that make sure the NVR and your router.)
  • Network Cable Disconnect: Make sure the NVR connect with router by Ethernet cable.
  • Network Busy: Disable DHCP, change the preferred DNS to 8.8.8.8, reboot the NVR and your router.

Connect to router (wireless): Except for wire connection, you also can connect NVR to your home WiFi wirelessly. Select your home WiFi and input password, click connect.

Camera Wireless Network:

• ESSID: NVR hotspot (to pair with camera, can't be changed).
• Password: NVR hotspot password, can't be changed.
• Wireless Channel: According to your country policy choose the correct one.
• Region: US (FCC), EU (EU), Asia (MKK).
• Adaptive channel: The system will automatically select available wireless channels.

Camera Repeater:

Network Service:

• Enable RTSP Server: rtsp://user:password@ipaddr:port/chN_M.264
  • user: The user name defaults to admin.
  • password: The password is empty by default.
  • IP address: IP address of the device.
  • port: 80 or 554.
  • N is the channel number: IPC is 0, 4 NVR is 0–3, 8 NVR is 0–7, and so on.
  • M is the code stream number: The main code stream is 0, and the secondary code stream is 1.
• Alexa: Enable it, it allows you to connect the system to Echo show. Please refer to Steps to Connect with Alexa.

4. Diagnostic

You can check the camera information on this interface, for example, check the camera status is normal or abnormal, signal value and version etc.

More Diagnostic Results: You can see the main code stream of each camera and the accurate signal value.

5. Storage Setup

Format: The first time of use, please format the HDD; please click Reformat to format the HDD; it will delete all records on your NVR.

6. Account/App

After setting all options, please add the device to the mobile phone to facilitate receiving alarm information and remote viewing anytime, anywhere.

Modify Password: If you have set the password, you can scan the QR code to add the device directly.

7. Help and Support

If you have any problem with the camera system, please email us or call us at your free time; we will help you to solve your issue. If we do not reply to you in time, you can go to our official website; there are solutions to some common problems on our official website. You can refer to the methods in it first, and we will reply to you as soon as possible at work. You can also browse our Help Center.

For system manuals, troubleshooting guides, FAQs, video tutorials and more, please visit https://www.hiseeu.com.

8. Reset

After restoring the factory settings, the NVR will restart. If you find all cameras deleted, you need to repair the cameras after the NVR restart.

Channel Sort

Click this option; you can move the position order of the camera through the mouse. (Select a channel and drag to a new position, right-click to exit.)

Log Down

• Logout: Logout user.
• Reboot: Restart the NVR.
• Shut down: Turn off the NVR, then unplug the power adapter.

Light Control

Left click your mouse on the live stream interface, it will display a small menu, click the bulb icon.

• Infrared night vision: The camera will switch to black and white image automatically at night. Day switch back to day mode.
• Full color night vision: When it is detected that the surrounding environment has begun to dark, the floodlights will automatically turn on and display a color image.
• Image Flip: The image position will be upside down.

Sound

If you don't turn on the sound icon, you won't hear the sound by the camera.

Digital Zoom

On the left bottom corner scroll the mouse to zoom the image; you will see a red frame, move it to anywhere you want to zoom, then click "+ -" to zoom. If you only scroll the mouse it only zooms the right top corner.

Microphone

Click "Talking" to speak some word on the NVR monitor. The system without a monitor doesn't support this, because it is not built-in microphone, which only supports talk through cellphone app.

PTZ Control (Only for PTZ camera)

If the camera system you purchase is a bullet camera, the PTZ function cannot be used. However, the NVR supports adding 10 cameras. You can add another PTZ camera of our brand.

• PTZ Control: Drag the direction key to move the camera lens up and down, left and right.
• Speed: Sets the speed at which the camera moves.

App Function Settings

Cloud Service

Click the "cloud service" icon to buy cloud storage. NVR with HDD does not need to buy cloud storage. Cloud storage only supports buying one channel at a time per channel.

Events & Notifications

Check the motion detection message and photo, click the photo → View Video → Full video to see 30s motion playback.

Share

• Click the share icon to share the device to your family members.
• Share Permissions: Set the permissions to allow others to check.
• QR code validity period: QR code valid time to add the device to another phone. After all setup, click Complete to generate the QR code; the other's phone needs to register a new account of the EseeCloud APP, scan this QR code to add it.

Playback

Click the playback icon to see device playback, select the channel icon to select the channel, select the calendar icon to select the date. It doesn't support fast forward or backward. Fast forward function is supported on CloudStorage, which means you need to buy cloud storage for the camera. Click the "View all playbacks" icon to download the playback on the phone.

Setup NVR Function

Click the menu (three-dot) icon, go to settings; you can set up the NVR function.

• Base station synchronization alarm: When the camera detects an object moving, the NVR will make an alarm sound.
• Alarm volume: NVR alarm volume.
• Storage settings: Check the memory of the hard disk and download the recorded video. If the hard drive is full, you can format the hard drive directly.
• Time Setting: Setting all cameras time and time zone.
• Setup password: Set a new password for your camera system. After setting, please re-enter the new password on your NVR.
• Set Wi-Fi channel: If the signal is not good, the signal can be enhanced by modifying the signal channel.
• Configure WiFi: After connecting your WiFi, if the NVR is connected through the network cable, unplug the network cable, and the NVR will automatically switch to connect your WiFi wirelessly.
• Alexa service authorization: Please turn on this option before adding the device to Alexa, otherwise you will not be able to connect successfully.

Steps to Connect with Alexa

1. After opening the Alexa option, please go to your Alexa App, log in your Amazon buyer account and password.
2. Go to more, click "skill & games" → search "EseeCloud" → click this option.

3. Click ENABLE TO USE → input account and password of EseeCloud → select DISCOVER DEVICES.
4. Wait for 45s to find the device. After finding your device, you can view the camera on Echo show.

Connecting device: You can enter a separate channel to set.

Real Time Recording Function Options

SD & HD mode

Click the "SD" icon to switch SD to HD mode. Camera default is SD mode; for a clearer image please switch to HD mode. Because our server can't always support HD viewing, we need to manually switch to HD when watching on the mobile phone.

View More Camera

Click the grid icon to switch to view by x1, x4, x6, x8, x10 cameras.

Volume ON/OFF

Click the speaker icon to turn on the volume of the camera. All of our cameras support audio function; turn it on to hear the voice; please note that you also need to turn the phone volume up.

Two Way Audio

Two-way-audio camera, please press the microphone icon to communicate.

CloudStorage

Click the "Purchase now" icon to view videos saved by cloud storage, but you need to buy cloud storage services first.

Screenshot & Recording

Take a screenshot or manually record an important picture and save it on the mobile phone as evidence in the future. After recording successfully, please click the "More" icon → select the "Photo album" icon; you can check the video on this interface.

Landscape View

Click the rotate icon to switch the vertical screen viewing to landscape view.

Pan Tilt (only for PTZ camera)

Click the joystick icon to turn the pan and tilt function, drag the direction key to move the camera lens up and down, left and right.

More Features

Click the "More" icon to open the More features panel with the functions below.

• Enable Motion Detection: When the camera detects an object moving, it will immediately send an alarm message.
• Mobile tracking: When an object moves within the range of the camera lens, the camera will track the object and record it.
• Cruise: Turn on this function and the camera will start a 360° automatic cruise for about 4 hours, and then stop.
• Dual screen: By turning the dual-screen display function on and off, you can switch between single and double screen for close-up devices.
• PTZ calibration: When there is a deviation in the camera position or the pan/tilt cannot rotate left and right or up and down, just click PTZ calibration, and the camera will calibrate automatically.
• Night vision mode: Night vision has three modes to choose from. Clicking the button will switch one mode.
  • Smart night vision: When the camera detects a person or object it will turn on the floodlight, and the image will be switched to full color. Normally, it is a black-and-white image at night.
  • Full-color night vision: When it is detected that the surrounding environment has begun to darken, the floodlights will automatically turn on.
  • Infrared night vision: The camera will switch to a black and white image automatically at night. During the day it switches back to day mode.
• Siren: When you find someone invading, please click the alarm button and the camera will sound the alarm for 14 seconds to scare away the intruder.

Camera Settings

Select the gear icon to go to change some function of the camera.

Motion Detection Alert

• A) Turn on Motion Detection Alert.
• B) Set motion detection sensitivity.
• C) Set Motion detection Period.
• D) Turn on this button and the camera will sound a siren when it detects a moving object.
• E) Turn on this button and the camera will emit a flood light when it detects a moving object.

Record settings

• Record Mode:
  • Optimal Battery Life: When an event is detected, recording a small snippet video. Allows you to change the recording duration and the sleep duration after each recording. Allows you to set record length: 5s, 10s, 20s and 30s.
  • Optimal Surveillance: When an event is detected, continuous recording until the end of the event.
  • Uninterrupted recording: When the battery level drops below 50%, automatically switches to the Optimal Surveillance mode. When battery power increases to above 80%, it resumes Optimal Surveillance. This mode consumes faster power and is suitable for connecting to a power source.
• Record only when human appears: Enable it to reduce false recording.
• Record sound: When closed, there is no sound when viewing live and playback recordings.

Image setting

• Night vision mode:
  • Full color night vision: At night when it detects a moving object, turn on the floodlight; or use check live stream and the camera will turn on the floodlight automatically.
  • Infrared night vision: Daytime shows color image, nighttime shows black and white image. Camera default is in infrared night vision.
  • Photosensitivity: High sensitivity makes it easier to switch to night vision mode.

• Privacy area: Click "+" to set the privacy area; the live stream will not see that area anymore.
• Humanoid detection frame: After opening, the human figure moving in the screen will be framed.

Storage Settings

You can check the hard drive status and download video.

Advance Settings

1. Function settings for indicator and device voice prompt.
2. Function for checking the camera signal.
3. Function for time setting.
4. Function for security setting.

To View on MAC and Windows Computer

• Eseecloud MAC: http://download.dvr163.com/tool/EseeCloud-mac-2.0.8_20200228.zip
• Eseecloud Windows: http://download.dvr163.com/tool/eseecloud/EseeCloud_Setup_3.0.8.0.exe

Select English to install the software. Log in with phone EseeCloud account (email or phone number and password). On a Mac computer, please click switch to cloud login then input phone EseeCloud account. After login, the camera system will automatically synchronize on computer.

• Select the "Connect videos" icon to see camera live stream on computer.
• Click the playback icon to see the playback.
• Click the change-channel icon to change the view channel from 1–64.
• Click the EseeCloud icon to see EseeCloud software version and motion detection message.

Frequently Asked Questions

Customer & Technical Support

For any questions, please contact us:

• US Toll Free: 1-917-338-1084 / 1-855-660-0999 (Available Pacific Time 6:00am–12:00pm)
• Amazon Email: [email protected]
• WeChat ID: +8613392810296
• WhatsApp: +8615361562950
• Website: www.hiseeu.com

You can also browse our Help Center.