POE Security Camera Kit

Full User Manual for the YESKAMO POE Security Camera Kits — covering NVR login, phone and computer remote view, recording modes, e-mail and app alerts, adding new cameras, playback, backup, maintenance and FAQ.

Statement

1. Though we apply all efforts to make the manual complete and accurate, there could still be some discrepancies due to products' timely update without previous notification.
2. The products and manual are subject to change without previous notification.
3. The content in this manual is only for users' reference. We don't promise it's exactly the same with the products you purchase. Detailed information is in accordance with the final products.

Safety Caution

1. Please do not put any fluid container on the product.

2. Please use the product in ventilated environment and prevent blocking the vents.

3. Please use the included power supply with the product to prevent damage to the product.

4. Please use the product under its standard working temperature and humidity.

5. Please fully test the product before installation.

6. Please avoid any avoidable obstacles and electromagnetic protect between camera and NVR for better signal.

7. All man-made damage and the following terms and condition are outside the scope of free warranty:

   • A: Accident, negligence, natural disaster, misoperation
   • B: Inappropriate environment and condition, such as improper power supply, wrong working temperature, lightning stroke
   • C: Already beyond guarantee period

Installation Angle for AI Alarm Camera

The detect angle for AI camera is about 90 degree, and detection distance is within 8 meters. So the recommended installation height is Not higher than 3-4 meters, 3m/10ft will be better, and recommended angle is transversely-mounted with the detection area. (Make the detection area as a sector area like below picture shows)

When people transversely across AI detection area as above picture, the camera will detect the movement sooner.

When people goes straight to camera as above picture the AI sensor will not so sensitive.

Description of the AI Alarm Camera with Floodlight

• Video image is black/white in darkness when there is no any suspicious movement.
• Shine a light on suspicious activity with 2 AI activated ultra-bright floodlights and record colour video for that unexpected movement.
• Instant phone app alert will be pushed when any suspicious movement is detected.

The camera has a built-in 3MP AI chip, you will get an instant alert from phone app or email when any suspicious human activities were detected by camera. The camera has built-in IR leds and floodlight leds. IR led will automatically switch on when ambient light is insufficient and will create clear black/white videos. The floodlight will turn on automatically (in the darkness) ONLY when any human activities caught on camera and then play or record color video about the unexpected activities. (Floodlight will NOT turn on at day time)

1. How to Login the NVR Monitor System

Default user name is "admin"; Default password is no password, leave it blank. And click "Ok" to enter NVR monitor system.

2. How to Remotely View Camera on Phone App

1) Make sure the NVR monitor is ONLINE status

Connect the WAN port of NVR monitor to LAN port of router with Ethernet cable, then the NVR monitor will be ONLINE.

Right click the mouse to enter main menu > Fast Network > Cloud (P2P) > ONLINE

2) Download free app

Search free APP "YESKAMO" or "EseeCloud" in App store or Google play. The phone app will be updated sometimes, if your phone app menu is different from the menu in user manual, please contact us to get the latest user manual.

3) Create an account and log in phone app

Register an account with your email address /phone number and password. A verification code will be send via text.

4) Add Cloud ID

A: Scan QR code to add device ID:

A1: Enter APP > click "+" at the right top corner of the phone > "Scan code to add device";

A2:

a) Right click the mouse to enter main menu > System setup> Network setup > Network setup > scan QR code to add Cloud ID.

b) Right click the mouse to enter main menu >Fast network > Cloud ID > scan QR code to add Cloud ID.

B: Other way to add:

Enter APP > click "+" in the right top corner or center of the phone > "Other ways to add"> Input "Device Cloud ID" the default password is no password, click "Add" and "Complete" to finish

• ---Cloud ID:
  • A: Right click the mouse to enter main menu> Fast network> Cloud (P2P)
  • B: Right bottom corner of the monitor
  • C: The label on the NVR/Monitor
• ---Name of device: customize the system name (such as home, office, room...)
• ---User Name: default is admin (the same as your NVR monitor)
• ---Password: default is no password, leave it blank/empty (same as your NVR monitor system)

5) Remotely view camera via phone app

Double tap the screen, and you can view camera anywhere anytime.

6) Two way audio communication

Turn on the "Speaker" button on phone app and you can hear the voice from camera side;

Click the "Microphone" button and you will enter the chat screen, then press and hold the "Microphone" button lets you stream your voice from phone to camera to whoever is near your camera can hear you;

Click "Hang Up" button to return the preview screen.

Icon function on phone app

7) Share device function

Click "share" you can share the device wit your friends or families

For more details, please refer to the EseeCloud App User Guide.

3. How to Customize Recording Mode

The default recording mode is 24/7 continuous recording, but you can change it to time scheduled recording or motion detection recording based on your requirement.

The default motion detection recording mode is AI motion detection recording, AI alarm camera can support both customize time record or motion record, please follow below steps:

1) Motion detection recording for AI alarm camera

Right click mouse to enter main menu > System Setup > Record setup > Record plan >Select channel (All cameras) > click "Reset" > click "Time"> click "Motion"> customize schedule time with mouse > click "Apply" and "Ok" to save the setting.

"Time" means the NVR recorder will record in the schedule time.

"Motion" means the NVR recorder will record only when human movement is detected.

4. How to Setup E-mail Alert, App Notification and IPC Camera Siren Alarm

There are 6 types alert for motion detection: Buzzer, E-Mail Notice, phone app notification, IPC Alarm, Split Screen and Drawn Region

• Buzzer: NVR monitor will beep when motion is detected
• E-mail Notice: you will receive an email alert
• APP Alarm: you will get a phone app notification push
• IPC Alarm: you will hear the siren alarm from the camera side
• Split Screen: the monitor will show full screen when detecting the motion
• Drawn Region: you will see a red square in the detected people

For this AI alarm security camera system, the default alarm mode is AI alarm human detection alert. If you want to set up alert, please follow below steps:

1) Make sure the NVR monitor is ONLINE status

Use Ethernet cable to connect NVR monitor with LAN port of home router to get the Cloud ID online.

Right click the mouse to enter main menu > Fast Network > Cloud (P2P)> ONLINE.

2) A: Setup motion detection alert for AI camera

Right click mouse to enter main menu >System setup > Channel setup > Video detection > Choose the channel number you want to setup > Enable "HumanDetect" and "Draw Region"> Enable motion alert (Buzzer,E-Mail Notice, APP Alarm, Split Screen and IPC Alarm) based on your requirement > click"Apply" and "OK" to save the setting

3) Setup email alert function

Right click mouse with main menu > System Setup > Network Setup > E-mail.

If you want to set up the email alert for motion detection, the POP of this email should be enabled, how to enable the POP, please kindly Google it because the setting is different between each email address.

How to set up email on NVR, take [email protected] as example:

• Enable E-mail function
• SMTP Provider: hotmail
• Sender: [email protected]
• Password: password of your mail [email protected]
• SMTP Server: smtp.live.com
• Port: 25 or 587
• Encryption type: TLS
• Sendee1: The email you want to receive the email alert (you can use the [email protected] or any other email you want)
• Sendee2:
• Subject: NVR report
• Interval: 30 seconds (you can set up the interval according to your requirement)

Please click "Test" first before you apply the setting. It reports "E-Mail Test success" if the setup is successful.

4) Set up phone app notification

Take the free app "Eseecloud" for example,

Enter your app account > "Person center"> "Settings" >Enable "Push notification", and you'll receive pushing notification when movement is detected.

Enter your app accout > "Person center"> "privacy setting">Enable all permission

5) Setup Phone notification

Enter your phone >Settings >Notifications >Find "Eseecloud" or "YESKAMO"> Enable it

5. How to Add a New Camera to YESKAMO NVR via Ethernet Cable

In case the camera lose connection with NVR accidentally or you want to add a new camera to NVR system, please pair/match code the camera with NVR as below steps:

1. Take the camera near NVR recorder
2. Plug camera to the NVR with the provided ethernet cable, the LAN indicator light at back panel of NVR will turn on.

3. Right click mouse to enter main menu > Video Manage. The upper box shows information of camera, and lower box shows channel information of NVR
4. If the channel status at lower box shows "IPC disconnect", "connect fail", " different segment" ..., select that channel with mouse, then click "delete" and the status of that channel will be "No video source"
5. Click "Search" in the upper box, new IP address will pop up in minute and then click"Add one"
6. Waiting for a moment, the camera will connect to the NVR
7. The IP address of the camera will be 192.20.14.xx
8. The picture of camera will be shown on monitor and the status of that channel will be"connect success" on video manage interface

6. How to Remotely View the Cameras on Computer

The Computer Management Software (abbreviate to "CMS") enables you to view, playback and manage the camera system on PC Client.

Step1: Connect NVR monitor with LAN port of home router via Ethernet cable (make sure your system is ONLINE);

Step2: Download CMS software to your computer:

For MAC system:

• www.yeskamo.com

For Windows system:

• www.yeskamo.com

Step3: Run CMS software:

A: install the software on your computer and log in

• Default User Name: admin
• Default Password: no password, leave it blank/empty, and click "Login"

B: Add Device:

Click "add" on the top right corner of computer management software > "Cloud ID" > input device information and click "Finish" to add the camera system to CMS client.

Here you only need to change below information:

• ----Cloud ID:
  • A: Right click the mouse to enter main menu> Fast Network> Cloud (P2P)
  • B: Right bottom corner of the monitor
• --Username & Password (same as NVR monitor),
• ---Device name:
• ---Number of channels (default number of channels is 1, please revise it depends on your NVR channel, 4CH or 8CH)

C: Toolbar on CMS

• ++Add: click "Add" to device
• -- Modify: click device in the device list and change device information
• -- Device list: shows devices you've added

Step4: View Camera on computer:

After you add device successfully, please double click the device cloud ID to open all channels or double click each channel one by one to get the videos

7. How to Playback the Recorded Footage on Computer

A: Install and add the device cloud ID on computer management software. (Refer to 7 "How to remotely view the cameras on computer")

Log in CMS >Add Device > Playback > click "Confirm" with the dialogue window as below:

B: Then choose channel > click channel number below device list > click "Playback" at toolbar > Choose Date and click "Retrieval" to playback.

8. How to Backup Video Footage on Computer

A: Install and add the device cloud ID on CMS client. (Refer to 7 "How to remotely view the cameras on computer")

B: Click "Playback" icon at tool bar> then choose one channel and click "Download" icon, the whole recorder footage of this channel will pop up.

Here please choose the footage you need, click download icon below "Operate" and notification will pop up with the file store path;

9. How to Play the Backup File on Computer

A: Backup video footage on CMS software (refer to 9. how to backup video footage on computer?)

B: Install "Pot Player" to play the backup file.

Run the "Pot Player" > left click the "main menu" on the top left corner > click "Open File" > choose the backup file, and click "Open". Then you can view the backup video footage freely.

If you want to play the backup file on your computer, please contact us directly to get "Pot player".

10. How to Playback Recorded Footage on Monitor

Right click the mouse to enter main menu > Video Playback > here you can choose date, channel, record mode, time range, then click "search" to find the exact video based on your search condition.

A: Playback can be controlled through the playback process bar.

B: You can only playback video of 1 channel at one time.

C: You can choose viewing mode: by Day or by Hour.

11. How to Backup Video Footage on Monitor

A: Connect the USB disk to one of USB port of NVR monitor. (The USB disk format must be FAT32)

B: Right click mouse to enter main menu > Video Backup

C: Choose "Channel, Recorder Mode, Search Time", and then click "Search" and get the recorded video list (check video to backup)

D: Select the file you want to backup and click "Backup" button

12. How to Playback Recorded Footage on Phone App

A: Run and add the device cloud ID on phone app (Refer to 2 "how to remotely view the cameras on phone app)

B: Double click the channel you want to playback > click "Playback" > click "Calendar" to choose date and time > click "Confirm" > click "Play"button to playback the video

13. How to Avoid the Repeated Motion Detection Alert

The motion triggered alerts generated when camera detects any movement and you get an instant alert for this movement. But sometimes, there could be too many alerts. Please try to set up the motion detection area to avoid unnecessary repeated alerts.

Right click mouse to enter main menu > System Setup > Channel Setup > Video Detection>Area Edit

Then you'll see the interface as below:

When you select the motion detection zone, please right click mouse > Clear all > edit the motion detection area > "Return" > "Apply" and "OK" to save the setting.

When movement happens in clear area, it won't trigger system any alarming.

When movement happens in blue detect area, you will get motion detection alerts.

14. How to Change YESKAMO System Password

Default user name is admin

Default password is no password, leave it blank

If you want to change the password, please right click mouse to enter main menu > System Setup > System Admin > User > Set Password> New Password: here you can edit new password.

Please note: new password must be NO more than 10 characters, and NO special character is allowed.

15. How to Do If I Forget New Password

Default user name is admin; Default password is no password, leave it blank.

If you've changed password and forget it:

1. Click "OK" and it will show "User Name/Password is incorrect";
2. Move mouse arrow to anywhere of interface that pops up (don't click "OK" here)
3. Then click left mouse button and click right mouse button, click left and click right, left and right...repeat several times, until you get new interface "Restore default user...";
4. At the last interface, you can reset new password or you can click "Ok" directly and the system password will be default password again (No password)

16. How to Reset the NVR System to Factory Setting

Right click mouse to enter main menu > System Setup > System Admin > Factory Setting > click "Apply" and the NVR monitor system will be reset to factory setting

17. How to Setup the Time and Date of NVR Monitor

The NVR monitor setting time is Beijing Time (+08:00), please change it to your local time.

Right click mouse to enter main menu > System Setup > General Setup > Time Setup > edit Time Zone > click "Apply" to save the setting.

E.g for Time Zone:

London: +00:00; Beijing: +08:00; New York: -05:00

18. How to Upgrade YESKAMO NVR Monitor System

In case you have some problem with the NVR system and need to upgrade the firmware, please contact us directly to get the upgraded software.

1. Copy the NVR firmware.com file to USB flash disk's root directory, not in any Folder.
2. Plug USB disk to NVR monitor's USB port (USB format should be FAT32, If not, please format it to FAT32 first).
3. Right click the mouse to enter main menu > System Setup > System Admin > System Upgrade as below:

4. Choose Local upgrade, USB storage and system, then click "Start" button;
5. You can see the system condition in the process bar, waiting for system to finish upgrading and it will reboot automatically when finish. The whole process about 1minute, please wait patiently.

19. How to Upgrade Camera

In case you have some problem with the camera and need to upgrade the firmware, please contact us directly to get the upgraded software.

1. Copy the camera update firmware.com file to USB flash disk's root directory, not in any folder Plug USB disk to NVR monitor's USB port (USB format should be FAT32, If not, please format it to FAT32 first).

2. Right click the mouse to enter main menu > System Setup > System Admin > IPC Maintenance as below:

   Choose IPC Maintenance, USB storage, then click "Start" button;

3. You can see the system condition in the process bar, waiting for system to finish upgrading and it will reboot automatically when finish. The whole process about 1minute, please wait patiently.

4. Choose USB storage and system, then click "Start" button;
5. You can see the system condition in the process bar, waiting for system to finish upgrading and it will reboot automatically when finish. The whole process about 1minute, please wait patiently.

20. How to Install Hard Drive for NVR

The NVR monitor may included include hard drive. If you bought a NVR monitor without hard drive or you want to replace the pre-install hard drive with bigger size please install hard drive by yourself.

Before you install the hard drive, please unplug the NVR recorder from power source.

1. Remove the four screws on the NVR recorder.

2. Slide the top panel off from NVR recorder.

3. Connect the SATA power and data cables from the NVR recorder to the corresponding ports on your HDD.

4. Once connected, place the HDD into the NVR with the cables placed as shown.

5. Holding the hard drive and the NVR panel, gently turn it over and line up the holes on the hard drive with the holes on the NVR panel.

   Screw the provided screws into the holes by a Phillips screwdriver (found in kit).

   Slide the NVR panel back on and fix the panel with Phillips screws ).

How to Format the Hard Drive

Right click mouse to enter main menu > System Setup > General Setup > HDD Setup > Enable "Format" > click "Format" button.

21. How to Turn Off Siren Alarm from Camera Side

There are 6 types of alert available, Buzzer, E-Mail Notice, phone app notification, IPC Alarm, Split Screen and Drawn Region. You can customize the alerts based on your requirement. Take IPC alarm as example, it sounds a siren alarm from camera side when human motion detected.

Right click mouse to enter main menu > System Setup > Channel Setup > Video Detection > select Channel and click "Enable" > disable "IPC Alarm" > Click "Apply" to save the setting.

Please noted, the default channel is channel "1", revise the channel if you need to setup other channels, such as channel "2-8".

22. How to Turn Off the Floodlight at Night

This floodlight camera has a built-in AI sensor and floodlights. The floodlight will automatically switch on at night when detect any suspicious activities and offer true color videos. But you can customize the IR-Cut mode to turn off the floodlight.

Before customizing the IR-Cut mode for a selected channel, please double click the selected channel to enter full screen mode.

Right click mouse to enter main menu > Color Adjust > IR-Cut mode: Infrared mode, Smart Mode, full color mode, daylight, night > click "Ok" to save the setting.

FAQ

Afterword

Incorporated in Shenzhen in 2006, YESKAMO has been a world-leading brand of home security camera system provider. With the latest security technology, we are dedicated to providing price-reasonable and user-friendly security camera kits for home and business use.

YESKAMO security camera models range from common wireless home security camera system and POE camera system. With professional engineer team, we have depth-vision to produce the exact models to meet customers' needs. For many more functional models in the future, please check our Amazon shop.

YESKAMO provides customized technical supports and professional end-to-end solution within 24 hours, we'll work harder for better customer experience.

Our innovative products with brand registered YESKAMO, all products become widely-famous in Asia, Europe, and American for homes, factory, bank, public security, intelligent-transportation.... We also have plans to extend our market all around the world.

Technical Support

For any questions, please contact us:

You can also browse our Help Center for more troubleshooting and FAQ.