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IPC UpgradeNVR UpgradeReset a Forgotten Recorder PasswordRecorder Networking FAQ
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Other FAQs

Device operation guides — upgrading the IPC and NVR, resetting a forgotten recorder password, and recorder networking troubleshooting.

IPC Upgrade

Three ways to upgrade an IPC — with the IPCamSuite tool on a PC, through the NVR, or from the camera's web page.

NVR Upgrade

Three ways to upgrade an NVR — online upgrade, offline upgrade via a USB drive, or from the web page.

Reset a Forgotten Recorder Password

Three ways to clear a forgotten password on a DVR/NVR recorder — using the front-panel buttons, a temporary password, or left/right mouse clicks.

Recorder Networking FAQ

How to connect a recorder to the internet with One-Key Internet, add it in the mobile app, and troubleshoot gateway, DNS, network-busy, and network-card errors.

Mobile App FAQ

Common questions about the EseeCloud mobile app — download and install, hotspot pairing, language, login, audio, and remote viewing.

IPC Upgrade

Three ways to upgrade an IPC — with the IPCamSuite tool on a PC, through the NVR, or from the camera's web page.